PRIVACY
Privacy Policy
Last updated: September 2026
Croydon Sports Therapy is operated by Stacy Woodward. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR.
Who we are
Croydon Sports Therapy
Springhurst Close, Croydon CR0 5AT
[email protected]
07962 261282
The full address is given upon booking.
What data we collect
- Name, email address, and phone number
- Health information relevant to your treatment
- Booking and payment history
How we collect it
- Via the online booking calendar on this website, provided by Acuity Scheduling
- Via direct email or phone communication
How we use it
- To manage your appointments and provide treatment
- To contact you about bookings, changes, or cancellations
- To maintain records required for safe clinical practice
Third parties
Your data may be processed by the following third-party services:
- Acuity Scheduling — appointment booking
- Stripe — payment processing
- Google Workspace — email communications
None of these parties use your data for their own marketing purposes.
How long we keep it
Booking and health records are kept for 7 years, as required by our insurer. Where a client was under 18 at the time of treatment, records are kept until their 25th birthday — that is, 7 years from the date they turn 18. Payment records are retained as required for tax purposes.
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the ICO at ico.org.uk. We are registered with the ICO under reference ZC156335.
Cookies
This website sets no cookies of its own and runs no analytics. The booking page embeds Acuity Scheduling's booking calendar, which may set its own cookies when you use it.